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Anonymous
March 31, 2014
Answered

PDF DOWNLOAD

GOD!!! If no one responds to this message I will terminate my service with you!!!!

I need to download a PDF file that I just created back to my computer.  It will not download as as a PDF.  What is going on?????

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    StacySison
    StacySisonCorrect answer
    Participating Frequently
    April 1, 2014

    Hi Richard,

    I'd be happy to assist.

    I see you have PDF Pack. Are you able to convert other documents that the one you are speaking of?

    And can you provide more detail such as what type of document are you trying to convert to what type of document?

    Do you receive a specific error message?

    Here is an FAQ document that may help you as well.

    Looking forward to hearing back from you.

    Sincerely, Stacy

    View reply

    5 replies

    dale_rb70839340
    dale_rb70839340
    Participant
    February 9, 2019

    My pdf pack is corrupted and I need to have it downloaded again.

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    try67
    Community Expert
    try67Community Expert
    Community Expert
    February 10, 2019

    You posted under a thread from 5 years ago... Try creating a new thread. Also, there's nothing to download for PDF Pack. It's an online-based service.

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    StacySison
    StacySisonCorrect answer
    Participating Frequently
    April 1, 2014

    Hi Richard,

    I'd be happy to assist.

    I see you have PDF Pack. Are you able to convert other documents that the one you are speaking of?

    And can you provide more detail such as what type of document are you trying to convert to what type of document?

    Do you receive a specific error message?

    Here is an FAQ document that may help you as well.

    Looking forward to hearing back from you.

    Sincerely, Stacy

    Translate
    Anonymous
    April 1, 2014

    Thanks for getting back to me. Please just cancel my purchase. I have to invest in AdobeX Professional...there's no way around it.

    Rick D.

    Sent from my Windows Phone

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    StacySison
    StacySison
    Participating Frequently
    April 1, 2014

    Rick,

    No problem, I will cancel.

    Although have you seen our Acrobat XI Pro subscription service? It has the same functionality as our software:

    AcrobatPlus

    These may be a better solution for you that purchasing Acrobat X.

    Let me know!

    Regards, Stacy

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