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Participant
July 23, 2018
Answered

PDF export is not working

  • July 23, 2018
  • 1 reply
  • 3676 views

I tried to export PDF to Word but is not working. The plan is still valid.

This topic has been closed for replies.
Correct answer AkanchhaS8194121

I cant see the attachment here, but as you said its Adobe Acrobat so I could understand what could be the problem.

Adobe Acrobat doesn't support the Export PDF subscription. You need to uninstall the Acrobat Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs  and install the free application Adobe Acrobat Reader DC- Adobe Acrobat Reader DC Install for all versions

Sign In using your Adobe ID and password and check again.

-Akanchha

1 reply

AkanchhaS8194121
Legend
July 23, 2018

Hi Libors,

Sorry to hear about the trouble.

When you said that its not working, then what does it mean? Is it not giving the conversion page or after converting giving any error message?

For any troubleshooting, refer to- https://forums.adobe.com/docs/DOC-8841

Regards,

Akanchha

Participant
July 24, 2018

Hi Akanccha,

Thank you for your e-mail. If I said „its not working“ it means I was log in to acrobat, I had open the PDF file, on the right site there were the options, and when I clicked on „Export PDF“ it showed me „another information“ and I couldn´t transfer it to Word. Please see below printscreen. Left site.

Libor

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
July 24, 2018

I cant see the attachment here, but as you said its Adobe Acrobat so I could understand what could be the problem.

Adobe Acrobat doesn't support the Export PDF subscription. You need to uninstall the Acrobat Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs  and install the free application Adobe Acrobat Reader DC- Adobe Acrobat Reader DC Install for all versions

Sign In using your Adobe ID and password and check again.

-Akanchha