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eamonh94678049
eamonh94678049
Participant
June 18, 2018
Question

PDF File doesn't fully convert to Excel missing lines

  • June 18, 2018
  • 1 reply
  • 1682 views

Hi

When I transfer files from PDF using the website link it misses lines on transfer to excel, usually the last line in the document

I have tried using the

https://cloud.acrobat.com/exportpdf

and also through the file. Can you help me

Thanks

Eamon

This topic has been closed for replies.

1 reply

AnandSri
Community Manager
AnandSriCommunity Manager
Community Manager
July 23, 2018

Hello Eamon,

We're sorry for the delayed response and inconvenience caused. As per the description above, I can understand that when you are exporting a PDF into Excel document, the last line in the document is missing, is that correct?

As you mentioned that you already tried the online URL https://cloud.acrobat.com/exportpdf and the desktop application Adobe Reader but you are getting the same result with the PDF.

is it possible to share the PDF file and the exported Excel file with us so that we can test it at our end? To share the file, please use Adobe Send feature, login to https://cloud.acrobat.com/send using your Adobe ID(email) and password, upload the file, share the link to files via private message only, How Do I Send Private Message

What is the dot version of Adobe Reader installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

is it a Mac or Windows machine and what is the version of OS installed?

What is the version of Office Suite and MS-Excel installed?

Will be waiting for your response, thanks for your time and patience thus far.

Regards,

Anand Sri.

D
defaultftltoie3sfey
Participant
August 18, 2021

I have the same problem. Was this issue fixed or found a solution?

 

Thanks in advanced.

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
August 20, 2021

Hello,

 

Sorry for the delay in response.

 

Could you please provide more details on the issue? Do you experience the issue while converting a particular file?

Are you converting PDF using desktop application or online Acrobat account? If you are using the desktop application, then share the application and OS version numbers.

Would you mind sharing the PDF with us so we can replicate the behaviour at our end?

 

Let us know if you need any help.

 

Thanks,

Meenakshi

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