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gillian_8743
Participant
April 2, 2025
Question

pdf not showing text when opening

  • April 2, 2025
  • 1 reply
  • 262 views

When opening a pdf the information only shows up when you click on the text box then disappears when you click off of it . Any ideas what is wrong?

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
April 2, 2025

Hi gillian_8743,

 

Thank you for reaching out.

 

Please ensure that you have updated the application to the latest version. In Acrobat, go to Menu > Help > Check for updates. There was a similar issue that was resolved after the recent update. 

For more information, refer to the information on the following help document: https://adobe.ly/3QVfm90. 

 

Let us know if the issue still occurs.

 

Thanks,

Meenakshi

G
gillian_8743Author
Participant
April 2, 2025

THank you, I will pass this onto my user.  🙂

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