PDF Organize Pages errors

Forum|Forum|4 years ago
January 2, 2022
2 replies
648 views

I was able to adjust the pages in a PDF earlier today, now every time I try I get a box that says "Unable to process request". I've tried different browsers, same result. I have a plan that covers this feature.

This topic has been closed for replies.

Meenakshi_Negi

Legend

Hi Time,

Thank you for reaching out and sorry for the delay in response.

We have checked your account using the email address used to sign in here in the Acrobat community. You do not have any Acrobat subscription listed under your account. We can see only the Photography plan on your account which does not include the Organize Pages feature provided on Acrobat Online.

It seems that you were using the free trial of the organize pages feature on Acrobat Online.

Hope the information helps.

Let us know if you have any questions.

Thanks,

Meenakshi

time38673426Author

Participating Frequently

Not really, because if I was in a free trial (just started that day) the
features should still work, correct? I'm not going to buy the full product
if the free trial doesn't work!

Meenakshi_Negi

Legend

Hey,

By the free trial, I mean the one-time use of the Online features for free. As you were using the Acrobat Online account to organize pages, it can be used only once.

We have checked your account and there is no trial for Acrobat Pro DC listed. If you wish to use the 7 days free trial for the Acrobat desktop application, you may refer to the following page: https://www.adobe.com/acrobat/complete-pdf-solution.html.

Hope the information helps.

Thanks,

Meenakshi

E

Elrick0727

Participant

Reply

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.