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Participant
Nov 25, 2014 4:09 AM UTC
Question

PDF Pack font substitutions

Just subscribed to PDF Pack yesterday. First file I tried to convert came back with font substitutions. Can anything be done about this or shall I cancel my subscription and request a refund? Thx, Mark in Sydney Oz

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3 replies

Nov 25, 2014 7:33 AM UTC

Hi,

Did you try with different file?

Would you send your document as an email attachment? 

I will check it from my end.Please add the link to this forum post for reference.

I have sent you my contact details on your email id.

Regards,

Florence

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Participant
Nov 28, 2014 2:27 AM UTC

Hi Florence,

Have sent files for you to review and look forward to your next advice.

Thx n rgds,

Mark

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Nov 28, 2014 7:08 AM UTC

Hi,

Thank you for sharing your documents with us.

We will take a look at your documents and come back to you.

Regards,

Florence

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