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Participant
November 25, 2014
Question

PDF Pack font substitutions

  • November 25, 2014
  • 1 reply
  • 613 views

Just subscribed to PDF Pack yesterday. First file I tried to convert came back with font substitutions. Can anything be done about this or shall I cancel my subscription and request a refund? Thx, Mark in Sydney Oz

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1 reply

November 25, 2014

Hi,

Did you try with different file?

Would you send your document as an email attachment? 

I will check it from my end.Please add the link to this forum post for reference.

I have sent you my contact details on your email id.

Regards,

Florence

Participant
November 28, 2014

Hi Florence,

Have sent files for you to review and look forward to your next advice.

Thx n rgds,

Mark

November 28, 2014

Hi,

Thank you for sharing your documents with us.

We will take a look at your documents and come back to you.

Regards,

Florence