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December 1, 2014
Answered

PDF problems

  • December 1, 2014
  • 3 replies
  • 859 views

I am getting "invalid value for registry" when trying to open a pdf from a scan.  Any quick solutions or fixes to this problem?

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    Correct answer Sara_Forsberg

    Hi small business ad agency,

    Do you get the error with other PDF files, or just with this particular PDF created from a scanned image? If the error is widespread, I would suggest that you repair the Reader installation. But, if it's just occurring with this one file, it could be that the file is damaged. What is the size of the PDF file? Does it open in Reader on a different computer?

    I look forward to hearing back from you.

    Best,

    Sara

    3 replies

    Sara_ForsbergCorrect answer
    Inspiring
    December 1, 2014

    Hi small business ad agency,

    Do you get the error with other PDF files, or just with this particular PDF created from a scanned image? If the error is widespread, I would suggest that you repair the Reader installation. But, if it's just occurring with this one file, it could be that the file is damaged. What is the size of the PDF file? Does it open in Reader on a different computer?

    I look forward to hearing back from you.

    Best,

    Sara

    December 2, 2014

    Thanks Sara...it worked.

    Inspiring
    December 2, 2014

    Great news! Enjoy your day.

    Sara