PDF to PPT?

Recently purchased Adobe and I keep getting forbidden messages when I try to convert PDF to PPT, what could be the problem?

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Legend

What is the "Adobe" you purchased exactly, and what is the error message in full please?

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Adobe PDF Pack, Annual for $69.99/yr USD

Message says:
Forbidden

The operation could not be completed. Please try again later.

I purchased in the US and am attempting to use it in the UK, where I am working on a project for the next couple of months.

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