PDF to word conversion failure

Hi Joannen,

Where exactly you are getting the error message? Is it online via web browser https://cloud.acrobat.com/exportpdf  or using desktop application Adobe Reader DC?

If you are getting error online then you may use the desktop application Adobe Reader DC https://cloud.acrobat.com/exportpdf and let us know if this makes any difference.

Also, you may check with a different web browser or if you are using any internet security software then turn it off for a while.

[Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install or activate other software, you should re-enable it as soon as you're done.]

Regards,

Akanchha