pdf to word doesn't work

I just purchased the feature online. It doesn't do anything.

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Legend

What exactly means "It doesn't do anything"; do you get any messages?

How do you use the service: from Adobe Reader, or directly on the Acrobat.com website?

[topic moved to Acrobat.com forum]

Legend

Try asking in this forum Adobe Acrobat.com Services. It's for the export service you are using.

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