I've never had an issue converting PDF to Word Files, but now I am getting a 400 error every time I attempt. I've tried on both Safari and Chrome and still have same issue.
See attached screenshot.
Please advise - URGENT.
Hi Kellyi,
We apologize for the delay in response to your query.
The Document Cloud team was aware of the issue and has been working on the resolution. There was an intermittent issue going on with the Document Cloud website while accessing the services. Which has affected few users and impacted their document cloud services (Exporting, Creating and Combing).
This issue has now been rectified and the services are up and running fine.We request you to check back whether it has resolved at your end or not.
Please do let us know if you are still experiencing the same problem, and if you have managed to find the solution for this problem then please do share your findings.
Regards,
Akanchha
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