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colbyt2007
colbyt2007
Participant
Mar 27, 2015 2:04 PM UTC
Answered

PDF won't convert

Whenever I use the convert option on my Adobe Reader, I get 2 messages. One message says that Reader is "Uploading file to Adobe ExportPDF online..." about a minute later I get an error.

I have paid for these services and they worked the day I made my payment, both the online conversion and the Reader Conversion, but now neither one will work.

Any Suggestions????    

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Sara_ForsbergCorrect answer
Inspiring
Mar 31, 2015 6:57 PM UTC

Hi colbyt2007,

This error can occur when you try to convert from within Reader. Please try logging in to the web interface at https://cloud.acrobat.com.

Please let us know how it goes.


Best,

Sara

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2 replies

Sara_ForsbergCorrect answer
Inspiring
Mar 31, 2015 6:57 PM UTC

Hi colbyt2007,

This error can occur when you try to convert from within Reader. Please try logging in to the web interface at https://cloud.acrobat.com.

Please let us know how it goes.


Best,

Sara

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pwillener
pwillener
Legend
Mar 28, 2015 3:45 AM UTC

[topic moved to Acrobat.com Services forum]

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