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colbyt2007
Participant
March 27, 2015
Answered

PDF won't convert

  • March 27, 2015
  • 2 replies
  • 761 views

Whenever I use the convert option on my Adobe Reader, I get 2 messages. One message says that Reader is "Uploading file to Adobe ExportPDF online..." about a minute later I get an error.

I have paid for these services and they worked the day I made my payment, both the online conversion and the Reader Conversion, but now neither one will work.

Any Suggestions????    

This topic has been closed for replies.
Correct answer Sara_Forsberg

Hi colbyt2007,

This error can occur when you try to convert from within Reader. Please try logging in to the web interface at https://cloud.acrobat.com.

Please let us know how it goes.


Best,

Sara

2 replies

Sara_ForsbergCorrect answer
Inspiring
March 31, 2015

Hi colbyt2007,

This error can occur when you try to convert from within Reader. Please try logging in to the web interface at https://cloud.acrobat.com.

Please let us know how it goes.


Best,

Sara

pwillener
Legend
March 28, 2015

[topic moved to Acrobat.com Services forum]