Skip to main content
lilianm51737134
Participant
Sep 27, 2017 7:30 PM UTC
Question

Pedido de reembolso

Boa Tarde, comprei o produto por 1 mês mas recebi a cobrança de 1 ano. Como faço para receber o reembolso?

    This topic is closed to new replies. Start a new post to keep the conversation going.

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    Sep 27, 2017 7:39 PM UTC

    Did you buy a MONTHLY subscription, or an ANNUAL subscription with monthly payments?

    -Annual vs Monthly https://forums.adobe.com/thread/1926342

    If you bought an annual subscription with monthly payments, and you did not cancel during the grace period, you will now pay a penalty

    -Subscription Terms https://www.adobe.com/misc/subscription_terms.html

    -Purchasing FAQ https://forums.adobe.com/thread/1926340

    To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

    -or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices