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lilianm51737134
Participant
September 27, 2017
Question

Pedido de reembolso

  • September 27, 2017
  • 1 reply
  • 426 views

Boa Tarde, comprei o produto por 1 mês mas recebi a cobrança de 1 ano. Como faço para receber o reembolso?

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    September 27, 2017

    Did you buy a MONTHLY subscription, or an ANNUAL subscription with monthly payments?

    -Annual vs Monthly https://forums.adobe.com/thread/1926342

    If you bought an annual subscription with monthly payments, and you did not cancel during the grace period, you will now pay a penalty

    -Subscription Terms https://www.adobe.com/misc/subscription_terms.html

    -Purchasing FAQ https://forums.adobe.com/thread/1926340

    To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

    -or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

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