Please can you cancel my ExportPDF subscription and refund full amount (it is within 30 days of renewal). Thank you!

Forum|Forum|11 years ago
January 8, 2015
3 replies
532 views

What the heading says! Please advise.

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Correct answer Sara_Forsberg

Hi BrookM_123,

The cancelation policy applies to the first 30 days of purchase (not renewal). You may want to Contact Customer Care if you feel that your renewal was made in error.

Best,

Sara

S

Sara_ForsbergCorrect answer

Inspiring

Hi BrookM_123,

The cancelation policy applies to the first 30 days of purchase (not renewal). You may want to Contact Customer Care if you feel that your renewal was made in error.

Best,

Sara

I

i_need_to_return_the_prod

Participant

why, I need my money back.

S

Sara_Forsberg

Inspiring

Hi i need to return the prod,

I've checked your account; the subscription that you purchased on Jan 6 2015 has been canceled, and a refund has been processed. You should it that refund in your account in 5-7 business days.

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