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Sara_ForsbergCorrect answer
Inspiring
January 8, 2015

Hi BrookM_123,

The cancelation policy applies to the first 30 days of purchase (not renewal). You may want to Contact Customer Care if you feel that your renewal was made in error.

Best,

Sara

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3 replies

Sara_ForsbergCorrect answer
Inspiring
January 8, 2015

Hi BrookM_123,

The cancelation policy applies to the first 30 days of purchase (not renewal). You may want to Contact Customer Care if you feel that your renewal was made in error.

Best,

Sara

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i_need_to_return_the_prod
Participant
January 8, 2015

why, I need my money back.

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Sara_Forsberg
Inspiring
January 8, 2015

Hi i need to return the prod,

I've checked your account; the subscription that you purchased on Jan 6 2015 has been canceled, and a refund has been processed. You should it that refund in your account in 5-7 business days.

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