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Participant
June 12, 2017
Answered

Please cancel my account

  • June 12, 2017
  • 1 reply
  • 595 views

I have been trying to cancel my account for 30 minutes online.....there is no number to call and there is no link to cancel this trial account.  In short, the OCR quality was extremely poor and I do not have time to correct the documents.

    This topic has been closed for replies.
    Correct answer try67

    Trial versions do not extend themselves automatically to a subscription. You need to actively purchase it at the end of the trial version.

    Therefore, there's nothing to cancel. If you're not happy with the application (which one is it, by the way?) just uninstall it.

    1 reply

    try67
    Community Expert
    try67Community ExpertCorrect answer
    Community Expert
    June 12, 2017

    Trial versions do not extend themselves automatically to a subscription. You need to actively purchase it at the end of the trial version.

    Therefore, there's nothing to cancel. If you're not happy with the application (which one is it, by the way?) just uninstall it.