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Participant
July 29, 2019
Question

Please HELP!!! Conversion Failure issue

  • July 29, 2019
  • 1 reply
  • 327 views

I am unable to combine files, keeps giving conversion failure error

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    1 reply

    AkanchhaS8194121
    Legend
    July 30, 2019

    Hi Toyosi,

    • Since you are getting conversion failure error while combining files, I believe you are working on Document Cloud web Adobe Document Cloud  or you are using Adobe Acrobat DC's "Combine files" feature.
    • Change web browser and try conversion through a different one or delete cache and cookies of the current one.

    For testing purpose, please connect the computer to a different network environment like a guest wired/wireless network, or mobile hotspot and try converting the PDF.

    Let us know how it goes.

    Thanks,

    Akanchha