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mizz4twenty
mizz4twenty
Participant
February 3, 2016
Question

Print spooler not responding

  • February 3, 2016
  • 1 reply
  • 2771 views

I have an Android smartphone and after I successfully saved 2 specific pages from a 102 pg Pdf. I was not able to repeat this same action again. I was attempting to save another 4 pages from the same 102pg. PDF and I kept getting "unfortunately printer spool has stopped working". I have tried clearing cache, rebooting, disabling and enabling, updating, and reverting back to older version and nothing works to fix this issue! PLEASE HELP

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    1 reply

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    February 3, 2016

    Hi mizz4twenty,

    If you are experiencing an error message "unfortunately, the spooler has has stopped working" while using "print" under the google chrome browser, in an Android phone here's the way to get rid of it.

    Uninstall the "Cloud Print" from Play Store" as you can also save the documents as "pdf".

    don't forget to clear cache and cookies before uninstalling.

    Hope it might help.


    Regards,

    Meenakshi

    mizz4twenty
    mizz4twentyAuthor
    Participant
    February 3, 2016

    Thank you very much! Can you tell me where I go to delete cookies and cache so I can make sure I went to correct place to do that. Thank you

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