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Participant
January 25, 2018
Answered

printing monthly invoice

  • January 25, 2018
  • 1 reply
  • 483 views

when i click on the print icon to print my monthly invoice, a blank page opens but the file never appears

    This topic has been closed for replies.
    Correct answer carlaw18086085

    Hi

    Web browser is only option for opening invoice (I use firefox) but your email gave me an idea so I tried in chrome and the invoice opened thanks. Is there any way I can get the monthly invoice to be sent to me via email?

    1 reply

    Adorobat
    Participating Frequently
    January 26, 2018

    Hi Carlaw,

    Could you let us know the application you are printing from- Adobe Reader/Adobe Acrobat/ Web Browser?

    Have you tried printing from other applications like MS Word, does that work?

    You may refer to troubleshooting steps given in this link:

    Troubleshoot PDF printing in Acrobat and Reader

    Thanks,

    Shivam

    carlaw18086085AuthorCorrect answer
    Participant
    January 28, 2018

    Hi

    Web browser is only option for opening invoice (I use firefox) but your email gave me an idea so I tried in chrome and the invoice opened thanks. Is there any way I can get the monthly invoice to be sent to me via email?