Problem

I have already purchased ExportPDF. But it will not let me use it, it tells me I need to subscribe to it. How to I fix this problem?

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Adobe Employee

Hi,

I could not find your Adobe ID for ExportPDF subscription. It seems that you did not complete the process for subscribing to our service.

Please verify your account if you were charged or not and let me know.

Thank you.

Hisami

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