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May 30, 2015 10:09 PM UTC
Question

problem converting from pdf to .doc, error message reads 'an error occurred while trying to access the service' just paid for a year or service.

problem converting from pdf to .doc, error message reads 'an error occurred while trying to access the service' just paid for a year or service.

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    6 replies

    pwillener
    Legend
    May 31, 2015 2:24 AM UTC

    If the error persists, Contact Customer Care.

    [topic moved to Document Cloud PDF Services forum]

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    May 31, 2015 5:12 AM UTC

    How do I remove the tool bar from my .pdf when posting my resume document to external job sites?

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    RahulTyagi_
    Participating Frequently
    May 31, 2015 12:15 PM UTC

    Hi scottc17,

    Which toolbar are you referring to?

    Anyways, your resume pdf file will only contain the data you have entered and not any toolbar, once it is posted to any external Job site.

    Regards,

    Rahul

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    RahulTyagi_
    Participating Frequently
    May 31, 2015 1:45 AM UTC

    Hi scottc17,

    I‌ would recommend you to clear your browser history and then try accessing the service again.

    Please let me know if the issue persists.

    Regards,

    Rahul

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