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Participant
Apr 6, 2015 8:08 AM UTC
Answered

problem opening pdf file and word doc

hello,

I have problem opening pdf file (adobe reader 9 or XI) when word docx is open.

pdf start opening and then close spantaneously.

if pdf file is already opened and i tried to open word doc, pdf file close automatically

somebody can advise?

thanks

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    pwillener
    pwillenerCorrect answer
    Legend
    Apr 6, 2015 8:27 AM UTC

    Very strange!  Try to disable Protected Mode (in Reader XI) [Edit | Preferences | Security (Enhanced)].

    2 replies

    pwillener
    pwillenerCorrect answer
    Legend
    Apr 6, 2015 8:27 AM UTC

    Very strange!  Try to disable Protected Mode (in Reader XI) [Edit | Preferences | Security (Enhanced)].

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    Participant
    Apr 6, 2015 12:59 PM UTC

    very helpfull,  it works

    many thanks.

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