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Participating Frequently
August 7, 2026
Question

Problema cuando el PDF es generado utilizando parámetros enviados por POST

  • August 7, 2026
  • 14 replies
  • 88 views

No funciona cuando el PDF se genera al vuelo utilizando parámetros enviados por POST, cuando la extensión trata de obtener el PDF de la url no tira el POST, esto es un error muy grave , muchos sistemas están dejando de funcionar, y la gente está desinstalando al extensión, van a haber muchas bajas en estos meses si no solucionan el problema.

    14 replies

    Participating Frequently
    August 7, 2026

    I work at a company, and we have a system used by thousands of people. Unfortunately, due to this issue, we are advising our users to uninstall the extension.

    Amal Jaiswal
    Community Manager
    Community Manager
    August 7, 2026

    ​Hi @smooth_Walrusd9bc 

    Hope you are doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing. 

    We recently released version 26.8.1.5 of the Acrobat Chrome extension to the Chrome Web Store, which contains a fix for this behavior. Could you please update to version 26.8.1.5 and let us know if the issue is resolved?

    To update the extension manually:

    1. Go to chrome://extensions in your Chrome browser.

    2. Toggle on Developer mode in the top-right corner.

    3. Click the Update button at the top left.

    4. Verify that the Acrobat extension shows version 26.8.1.5.

    If the issue persists after updating, please share the latest HAR logs with us so we can investigate further. Additionally, we would be happy to schedule a quick call or screen-sharing session to better understand your environment and work directly toward a resolution. Please let us know a time that works best for you.

    Thank you again for your time and patience. We look forward to hearing from you.

     ~Amal

    Participating Frequently
    August 7, 2026

    Even though I already had that version (26.8.1.5), I followed the update procedure exactly as explained to me, and the issue persists. If you'd like to set up a meeting, I'd be happy to join — one important thing to note is that I don't speak English, I speak Spanish, and I'm from Argentina. Given the time difference, please let me know what time slots you have available so we can connect.

    Anand Sri Bhattacharya
    Community Manager
    Community Manager
    August 7, 2026

    Hello @smooth_Walrusd9bc,


    I hope you are doing well, and thanks for reaching out and sharing the details. We're sorry for the trouble you had.


    Could you please share more details about the issue?


    What is the current version of the extension installed? Is the Acrobat or Reader desktop app installed? If yes, what is the version? What is the PDF source?

    Could you please share a screenshot as well? We have already reported a similar issue to the product team for investigation, and if you can provide the details, it will help us in the investigation.


    Thanks for your patience and cooperation on this, and please reach out to us with the requested information and for any further assistance.

    Regards,

    Anand Sri.

    Participating Frequently
    August 7, 2026

    Hi Anand, thanks for the response. Here are the details:

    Chrome version: 151.0.7922.75 (Official Build) (x86_64)
    Extension: Adobe Acrobat: PDF edit, convert, sign tools
    Extension version: 26.8.1.5
    Extension ID: efaidnbmnnnibpcajpcglclefindmkaj

    Do you have the Acrobat/Reader desktop app installed? No, I don't have any Acrobat or Reader desktop application installed. I only use the Chrome extension.

    PDF origin: The PDF is generated dynamically (on the fly) on the server, from a POST request with parameters (for example, an endpoint that receives form data and returns the resulting PDF with Content-Type: application/pdf, without Content-Disposition: attachment, i.e., served inline).

    Technical description of the bug:
    When the PDF is requested as a full-page navigation (main_frame), the extension intercepts the response and redirects to chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/viewer.html?pdfurl=<URL>. That viewer.html re-requests the resource, but does so with a plain GET to the URL, without the body or data that traveled in the original POST request. Since the server needs those POST parameters to generate the PDF, the second request (GET, no body) fails to generate the file correctly, and the result is an error.

    How we confirmed this:
    We verified that when the same PDF is displayed inside an embedded <iframe> (instead of a full-page navigation), Chrome treats the load as sub_frame, the extension does not intercept it, and the PDF is displayed correctly by the native viewer (with the extension only offering an optional icon to open it in Acrobat). This confirms the issue is specific to main_frame interception combined with POST requests.

    Attached screenshots:

    • Chrome console showing the errors when trying to load the PDF via POST (net::ERR_FAILED, "Denying load...")
    • Comparison: the same PDF working correctly inside an iframe

    Impact: This bug affects any system that generates PDFs dynamically via POST (reports, receipts, invoices, etc. with parameters). We have approximately 1500 download points affected in our system, and it is not feasible to modify each one individually — we would need the extension to either respect the original request method/body, or provide a way to exclude certain domains/paths from automatic interception.

    I remain available for any additional testing you may need.

    Best regards.

    Participating Frequently
    August 7, 2026

    Cuando servís el PDF, la extensión detecta el Content-Type: application/pdf en la respuesta y hace una redirección/navegación hacia chrome-extension://.../viewer.html?pdfurl=<URL_DEL_PDF>. Ese viewer.html es quien intenta volver a pedir el PDF por su cuenta, pero lo hace con un GET hacia esa URL — sin los datos ni el body que viajaban en el POST original. Como tu servidor espera parámetros por POST para generar el PDF al vuelo, esa segunda petición (GET, sin body) no le da al servidor lo que necesita, y el archivo nunca se genera correctamente → de ahí el error.