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Participant
Sep 7, 2014 1:53 AM UTC
Question

Program is NOT accepting SAME files used earlier. Won't convert!!!!

I don't want to talk to people, I want Adobe to fix their problem.

File won't convert.

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1 reply

Nov 3, 2014 11:32 AM UTC

Hi a Butterfly Lady,

I am sorry to hear that it did not work for you.

Please let me know the exact workflow you are following.

Would you send your PDF document to dim86501@adobe.com as an email attachment? 

I will check it from my end.Please add the link to this forum post for reference.

Regards,

Florence

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