Skip to main content
A
Anonymous
March 26, 2015
Answered

Purchase Cloud.Acrobat.com Service Agreement

  • March 26, 2015
  • 1 reply
  • 307 views

I am with the City of Los Angeles. I am very interested in implementing the cloud.acrobat.com service for document distribution. However, it is not recommended that I use just the free service that any customer can use. Our IT Security Division would prefer that we purchase some kind o service level agreement with Adobe before using the service. How do I proceed on this purchase?

I know there is also something called an Enterprise ID. Is that the purchased service. If it is, how do I purchase this service.

Thanks

    This topic has been closed for replies.
    Correct answer RahulTyagi_

    Hi memberonew64285916.

    I would recommend you to refer the following links as they seem relevant to your query :

    https://www.adobe.com/support/programs/policies/sla.html

    https://helpx.adobe.com/support/programs/enterprise-support.html

    Moreover, i would suggest you to contact our customer care agent for more details :Contact Customer Care

    Hope that helps.

    Regards,

    Rahul

    1 reply

    RahulTyagi_
    RahulTyagi_Correct answer
    Participating Frequently
    April 5, 2015

    Hi memberonew64285916.

    I would recommend you to refer the following links as they seem relevant to your query :

    https://www.adobe.com/support/programs/policies/sla.html

    https://helpx.adobe.com/support/programs/enterprise-support.html

    Moreover, i would suggest you to contact our customer care agent for more details :Contact Customer Care

    Hope that helps.

    Regards,

    Rahul

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices