Purchased Adobe PDF Pack still gives me the option to "Subscribe Now."

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I purchased the Adobe PDF Pack, Monthly, but any time I try to use the document cloud services, it only gives me the option to "Subscribe Now." How can this be fixed?

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John T SmithCorrect answer

Community Expert

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

-and troubleshooting FAQ https://forums.adobe.com/thread/1962238

-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

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chauncetonAuthor

Participant

Thanks, that did it.

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John T Smith

Correct answer

Community Expert

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

-and troubleshooting FAQ https://forums.adobe.com/thread/1962238

-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

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