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Participant
March 10, 2014
Question

Question

  • March 10, 2014
  • 1 reply
  • 709 views

My uploaded file wil not convert to a word document. How do I fix this?

    This topic has been closed for replies.

    1 reply

    StacySison
    Participating Frequently
    March 10, 2014

    Hi David,

    I see you have a subscription for ExportPDF. Are you receiving a specific error message when you are trying to convert?

    Here is a 'getting started' guide that may assist you.

    Looking forward to hearing back from you!

    Kind regards, Stacy

    Participant
    March 10, 2014

    No specific erroe message, just that the conversion never gets completed.

    StacySison
    Participating Frequently
    March 11, 2014

    Hi David,

    What type of document was it prior to being converted to PDF? Is it a scan or perhaps has security settings?

    Any detail you could provide would be great!

    Looking forward to hearing back from you.

    Regards, Stacy