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C
CTWD
Participant
December 4, 2013
Question

Quickest way to get pass the offers to buy what I've already bought.

  • December 4, 2013
  • 1 reply
  • 369 views

What is the quickest way to get to what I've already purchased? I'm attempting to convert a pdf to Word, but keep getting invited to purchase what I already have.

    This topic has been closed for replies.

    1 reply

    H
    Adobe Employee
    H_Spector
    Adobe Employee
    December 6, 2013

    Hi,

    I cannot verify your subscription uder your current email address and that is the reason why you are asked again to subscribe.

    Please make sure you are using Adobe ID that you used when you subscribed our service.

    Thank you.

    Hisami

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