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williamv73673632
Participant
August 26, 2018
Answered

re: accessing DC from two different computers

  • August 26, 2018
  • 2 replies
  • 767 views

I asked previously... "how do I access my document cloud on two separate computers."  The follow-up questions is ... when I use the same login information, I am not permitted to use the same email address associated with my acct.  but have to use my secondary email address.  So my problem still exists.  Do I have to logout of DC on the one computer before I can login from the second with the same login?

This topic has been closed for replies.
Correct answer try67

You should be able to access your account from multiple computers without logging out.

2 replies

J
Jean5C57
Participant
February 3, 2021

I want my assistant to be able to login using her email at home so we can work together.  I put her email as the secondary email but if she tries to access she can't without me resetting her security code from my phone.  This is a pain, are we not able to use the secondary email on the same account?  Thought that was the point.  Please any info, let me know.

Thank you

 

Bernd Alheit
Community Expert
Bernd AlheitCommunity Expert
Community Expert
February 4, 2021

Where does you add the secondary email?

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
August 27, 2018

You should be able to access your account from multiple computers without logging out.

W
williamv73673632Author
Participant
August 27, 2018

Hmmmm... ok I will try again.

William Valentine, MA

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