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bernarditaj13567326
Participant
October 18, 2017
Answered

Re: Cancel the subscription

  • October 18, 2017
  • 4 replies
  • 1102 views

Hello, I cannot cancel my subscribsion to illustrator and do all the steps, me the option does not appear to eliminate or to cancel account. And followed quite the steps. Bernardita Jiménez

      This topic has been closed for replies.
      Correct answer Meenakshi_Negi

      Branched it to a new discussion.

      Hi Bernardita,

      Sorry for the delay in response.

      As you have mentioned above, you do not get the option to cancel the subscription on your account.

      In this case, I would suggest you contact support here contact-bumper to get this subscription canceled.

      When you open the link, please sign in with your Adobe ID under which you have purchased the subscription.

      Let us know if you need any help.

      Regards,

      Meenakshi

      4 replies

      C
      create a post in stock
      Participating Frequently
      August 7, 2023

      Dear Meenakshi,

      I NEED CLOSE MY THIS ACCOUNT WAS ADOBE ACROBAT PRO SUBSCRIPTION FROM 07/08/2023.

      MY OTHER ACCOUNT NOT CLOSE THAT ONE WAS ADOBE ACRBAT EXPORT PDF

      THANKING YOU

      RAJNIKANT AMRATLAL SHAH

      Meenakshi_Negi
      Meenakshi_Negi
      Legend
      August 13, 2023

      Hi create a post in stock,

       

      Thank you for reaching out.

       

      We have checked your account. The Acrobat Pro subscription is canceled, and Acrobat Export PDF is active.

      Hope the information helps.

       

      Thanks,

      Meenakshi

      พ
      พรพรรณ3132229140v9
      Participant
      August 2, 2023
      IMG_0787.jpg
      C
      create a post in stock
      Participating Frequently
      August 2, 2023

      Dear Meenakshi,

      I NEED CLOSE MY THIS ACCOUNT WAS ADOBE ACROBAT PRO SUBSCRIPTION FROM 07/08/2023.

      MY OTHER ACCOUNT NOT CLOSE THAT ONE WAS ADOBE ACRBAT EXPORT PDF

      THANKING YOU

      RAJNIKANT AMRATLAL SHAH

      Meenakshi_Negi
      Meenakshi_NegiCorrect answer
      Legend
      October 24, 2017

      Branched it to a new discussion.

      Hi Bernardita,

      Sorry for the delay in response.

      As you have mentioned above, you do not get the option to cancel the subscription on your account.

      In this case, I would suggest you contact support here contact-bumper to get this subscription canceled.

      When you open the link, please sign in with your Adobe ID under which you have purchased the subscription.

      Let us know if you need any help.

      Regards,

      Meenakshi

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