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carolm31076458
carolm31076458
Participating Frequently
April 13, 2015
Question

Re: Cancellation requestion for the 11th time!

  • April 13, 2015
  • 2 replies
  • 550 views

THIRD REQUEST:  CANCELLATIOIN OF ORDER NO. AD015224219RE:   Cancellation of Adobe Order number: AD015224219        Carol Michalowski

My account does not show a credit of #23.88 from Adobe Export PDF.  You are currently fraudulent in accordance with you terms and conditions.

Please credit the account and confirm immediately via email verification that credit has been issued for cancellation ($23.88) as soon as possible.  I will be waiting for a response. 

On Monday, April 13, 2015 6:19 PM, Carol Ski <merrillian@frontier.com> wrote:

Greetz,

I bought this software (AdobePDF) and didn't need to use it.  We scraped the document.  Since then, I've been emailing you constantly requesting a refund.

I do not like to have to go to my bank to get issues like this resolved.  Credit my account immediately.  Problems are questions, let me know immediately.

Carol Michalowski715.539.2056

    This topic has been closed for replies.

    2 replies

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    April 14, 2015

    Hi carolm,

    I've just canceled your subscription and processed a refund. I'm not sure what email address you were sending your request to, but I'm glad you landed here so we could take care of your cancelation/refund.

    Best,
    Sara

    D
    donc33247835
    Participant
    April 14, 2015

    Adobe's service is horrible. I signed up for their PDF export to help a friend w a resume and have been trying to cancel the subscription ever since, FOR THE PAST TWO YEARS. I was billed last April, i cancelled the service after i somehow miraculously reached a phone agent. I also disputed the charge with my CC company. Sure enough the authorization is on there again today. And sure enough, no phone support available - not that it did any good last time.

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