Re- Down load My PDF Converter

You are now chatting with Sameena.

Sameena: Hello! Welcome to Adobe Customer Service.

Sameena: Hi John.

Sameena: May I please have your email address registered with Adobe while I review your request?

John: jbarnick@yahoo.com

Sameena: Thank you for the email address.

Sameena: I understand you want to re-download the software on your computer. Is that correct?

John: yes

Sameena: Thank you for the information.

Sameena: Let me see how best I can help with this.

Sameena: May I please have the order number?

John: I have no record of order number

Sameena: I'll be right with you.

John: ok

Sameena: Thank you for your patience.

Sameena: For security reasons, could you verify your complete name and billing address as mentioned on your account please?

John: John Barnick

John: 4607 penn ave. n. mlps. mn.

Sameena: Thank you for the information.

Sameena: May I know when and where the software was purchased?

John: december of 2012 on line with Adobe Inc.

Sameena: Thank you for the information.

Sameena: I checked and see that there is no  order placed under the email address jbarnick@yahoo.com

John: I have onmy a couple of programs from Adobe my E-mail should pull up my Records

Sameena: May I please have the email address under which the software was purchased?

John: jbarnick@yahoo.com or jbarnick74@gmail.com

Sameena: Thank you for the email address.

Sameena: I checked and see that there is Adobe ExportPDF Annual subscription purchased under the email address jbarnick74@gmail.com.

John: Great I may have to reset my Password

Sameena: Okay.

Sameena: I have now sent an email with the password reset link, please check your email while I will be on standby.

Sameena: Let me know once you receive the email.

John: can you get me a link or e-mail conection to my account an downloading information

Sameena: Sure.

Sameena: https://exportpdf.acrobat.com/SignIn.html

Sameena: Please use the above URL and login to Adobe Export PDF.

John: Okay I have rest Password

Sameena: Excellent.

John: can iget all the programs on that link

Sameena: Yes, you can work with the Adobe Export PDF..

You are now chatting with Sameena.

Sameena: Hello! Welcome to Adobe Customer Service.

Sameena: Hi John.

Sameena: May I please have your email address registered with Adobe while I review your request?

John: jbarnick@yahoo.com

Sameena: Thank you for the email address.

Sameena: I understand you want to re-download the software on your computer. Is that correct?

John: yes

Sameena: Thank you for the information.

Sameena: Let me see how best I can help with this.

Sameena: May I please have the order number?

John: I have no record of order number

After 1.5 hours I recevied a phone number 1 800 833 6687 Technical support.