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Participant
July 12, 2018
Answered

Re: Error when attaching documents in adobe send

  • July 12, 2018
  • 1 reply
  • 731 views

When I attach a PDF saved document on the desktop, it attaches a whole file when I only want the one document I'm attaching.  not a file.

Can you please help me?

    This topic has been closed for replies.
    Correct answer Meenakshi Negi

    Hi Davidp,

    As I understand, you are trying to attach a single PDF document out of a file which is a combination of multiple PDFs.

    If that is the case, then whenever you will try to attach, the complete file will be selected.

    You need to extract the PDF from the combined file and save it a single PDF.

    If that is not the case, please let us know the file you are referring to and how exactly you are attaching the PDF.

    It would be helpful if you share the exact steps you follow for this.

    Let us know if you need any help or have any questions.

    We will be waiting for your response.

    Regards,

    Meenakshi

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity ManagerCorrect answer
    Community Manager
    July 16, 2018

    Hi Davidp,

    As I understand, you are trying to attach a single PDF document out of a file which is a combination of multiple PDFs.

    If that is the case, then whenever you will try to attach, the complete file will be selected.

    You need to extract the PDF from the combined file and save it a single PDF.

    If that is not the case, please let us know the file you are referring to and how exactly you are attaching the PDF.

    It would be helpful if you share the exact steps you follow for this.

    Let us know if you need any help or have any questions.

    We will be waiting for your response.

    Regards,

    Meenakshi

    Participant
    July 16, 2018

    Thank you.

    On Mon, Jul 16, 2018 at 1:09 AM, meenakshin83966505 <