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janv97600982
Participant
May 30, 2018
Answered

Re: Please cancel my subscription

  • May 30, 2018
  • 1 reply
  • 556 views

ik wil per direct mijn acoount stop zetten gebruik het niet en te duur mvg jan vd hooven

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Correct answer Meenakshi Negi

Hi Janv,

Sorry for the delay in response.

I did check the account with the email address that you have used for the forum login.

There is no subscription added under that account. It is a free Adobe ID.

If you have any subscription under some other email address, please share the email address in a private message.

To initiate a private message, take help of the steps mentioned here How Do I Send Private Message.

You can also cancel the subscription from your end using the steps provided here Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services.

Let us know if you need any help.

Regards,

Meenakshi

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
July 13, 2018

Hi Janv,

Sorry for the delay in response.

I did check the account with the email address that you have used for the forum login.

There is no subscription added under that account. It is a free Adobe ID.

If you have any subscription under some other email address, please share the email address in a private message.

To initiate a private message, take help of the steps mentioned here How Do I Send Private Message.

You can also cancel the subscription from your end using the steps provided here Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services.

Let us know if you need any help.

Regards,

Meenakshi