Skip to main content
R
robc99940559
Participant
June 1, 2015
Answered

READER DOESNT HAVE THE ABILITY TO ACESS THIS SERVICE

  • June 1, 2015
  • 2 replies
  • 762 views

I get the message above when trying to convert a file in to Word. First time this has happened. Do you know a way aournd this? I need to conevert the file to word to add a header/footer and delete a couple of private details.

Thanks,

Rob

    This topic has been closed for replies.
    Correct answer Bernd Alheit

    You need Acrobat Reader DC to access the service from Acrobat Reader.

    2 replies

    RahulTyagi_
    RahulTyagi_
    Participating Frequently
    June 1, 2015

    Hi robc99940559,

    For more information regarding this issue, Please read this document : https://forums.adobe.com/docs/DOC-5891

    Regards,

    Rahul

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity Expert
    Community Expert
    June 1, 2015

    What version of Acrobat Reader do you use?

    R
    robc99940559Author
    Participant
    June 1, 2015

    Hi,

    Thanks for the reply. The veriosn I have is Adobe Reader X (10.1.8)

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity ExpertCorrect answer
    Community Expert
    June 1, 2015

    You need Acrobat Reader DC to access the service from Acrobat Reader.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices