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Participant
Jun 1, 2015 8:39 AM UTC
Answered

READER DOESNT HAVE THE ABILITY TO ACESS THIS SERVICE

I get the message above when trying to convert a file in to Word. First time this has happened. Do you know a way aournd this? I need to conevert the file to word to add a header/footer and delete a couple of private details.

Thanks,

Rob

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    Bernd Alheit
    Bernd AlheitCorrect answer
    Community Expert
    Jun 1, 2015 9:00 AM UTC

    You need Acrobat Reader DC to access the service from Acrobat Reader.

    5 replies

    RahulTyagi_
    Participating Frequently
    Jun 1, 2015 10:36 AM UTC

    Hi robc99940559,

    For more information regarding this issue, Please read this document : https://forums.adobe.com/docs/DOC-5891

    Regards,

    Rahul

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    Bernd Alheit
    Community Expert
    Community Expert
    Jun 1, 2015 8:52 AM UTC

    What version of Acrobat Reader do you use?

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    Participant
    Jun 1, 2015 8:55 AM UTC

    Hi,

    Thanks for the reply. The veriosn I have is Adobe Reader X (10.1.8)

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    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity ExpertCorrect answer
    Community Expert
    Jun 1, 2015 9:00 AM UTC

    You need Acrobat Reader DC to access the service from Acrobat Reader.

    Translate