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A
Anonymous
August 18, 2014
Question

Receiving 'conversion failure' message when converting file to Excel

  • August 18, 2014
  • 1 reply
  • 400 views

Looking for some assistance, just purchased the package and it doesn't work!!!!!!!!!!!!!

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    August 19, 2014

    Hi jaymorgansmith,

    I just checked your account, and see that your order is still processing in the order management system. It can take a few hours for an order to process fully. But once it does, you should have no problem logging in and converting your files.

    I apologize for the inconvenience. If you're still unable to log in in a few hours, please let me know.

    Best,

    Sara

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