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north_sound_ps
Participant
November 17, 2014
Question

Refund

  • November 17, 2014
  • 1 reply
  • 422 views

Please refund my account.

This topic has been closed for replies.

1 reply

S
Sara_Forsberg
Inspiring
November 17, 2014

Hi north sound ps,

I've checked your account, and it appears that the refund is already in process.

Please let us know if there's anything else we can do for you.


Best,

Sara

S
student_edt_CS6
Participant
January 26, 2015

PPlease refund to my account. I have been waiting for two weeks!

thanks

S
Sara_Forsberg
Inspiring
January 26, 2015

Hi student ext CS6,

I've checked your account using the same email address that you use here in the forums. I don't see any products or transactions under that email address. Is it possible that you signed up using a different email address? Please Contact Customer Care so that an agent can find your account, and resolve any issues with the refund.

(If you signed up via an Adobe Reader mobile app, then please contact the App store from which you made the purchase, as Adobe doesn't handle those subscriptions.)


Best,
Sara

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