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deborahw18157645
Participant
July 24, 2015
Question

REFUND

  • July 24, 2015
  • 2 replies
  • 929 views

How do I get a refund.  I purchased this and could not get it to work (VISTA).  Ive emailed every address I could find to no avail.  Why cant they post a customer service email?  Is their company so bad they get hate mail?


Hi Deborah,

Thanks for subscribing to Adobe PDF Pack. Here's a snapshot of your order and steps for getting started.

   Subscription order details:
Adobe PDF Pack, Monthly
Adobe PDF Pack, Monthly (Other,Multiple Languages)
Subscription price US$9.99/mo

For complete details, just click your order number (AD017289054) and log in with your Adobe ID ( and password.

   Here's how to get started:
Sign in to Adobe PDF Pack with your Adobe ID and password from your browser or from Acrobat Reader on your desktop. Then install the Acrobat DC mobile app to convert and send PDFs on the go.
If you need support, visit the Help pages.
    This topic has been closed for replies.

    2 replies

    Legend
    July 24, 2015

    There is no email support at all, so I am surprised you even found addresses to email... Good luck with cancelling, I think the previous reply is good.

    Claudio González
    Legend
    July 24, 2015
    deborahw18157645
    Participant
    July 24, 2015

    Yes, thank you.  I should have stated that I have since canx my subscription but still have the initial charge.  Never got it to work at all.

    pwillener
    Legend
    July 25, 2015

    [topic moved to Document Cloud PDF Services forum]