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deborahw18157645
Participant
Jul 24, 2015 10:01 PM UTC
Question

REFUND

How do I get a refund.  I purchased this and could not get it to work (VISTA).  Ive emailed every address I could find to no avail.  Why cant they post a customer service email?  Is their company so bad they get hate mail?


Hi Deborah,

Thanks for subscribing to Adobe PDF Pack. Here's a snapshot of your order and steps for getting started.

   Subscription order details:
Adobe PDF Pack, Monthly
Adobe PDF Pack, Monthly (Other,Multiple Languages)
Subscription price US$9.99/mo

For complete details, just click your order number (AD017289054) and log in with your Adobe ID ( and password.

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Sign in to Adobe PDF Pack with your Adobe ID and password from your browser or from Acrobat Reader on your desktop. Then install the Acrobat DC mobile app to convert and send PDFs on the go.
If you need support, visit the Help pages.
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    9 replies

    Legend
    Jul 24, 2015 10:24 PM UTC

    There is no email support at all, so I am surprised you even found addresses to email... Good luck with cancelling, I think the previous reply is good.

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    Claudio González
    Legend
    Jul 24, 2015 10:21 PM UTC
    deborahw18157645
    Participant
    Jul 24, 2015 10:32 PM UTC

    Yes, thank you.  I should have stated that I have since canx my subscription but still have the initial charge.  Never got it to work at all.

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    pwillener
    Legend
    Jul 25, 2015 12:31 AM UTC

    [topic moved to Document Cloud PDF Services forum]

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