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chris_ooooooo
chris_ooooooo
Participant
September 8, 2014
Question

Refund Help?

  • September 8, 2014
  • 1 reply
  • 330 views

Hi, I have been trying to contact customer service to cancel this subscription. How can i get help with this?

Did sent an email in response to the confirmation email.

HI, I would like a refund and to cancel this Adobe subscription. This tool is not able to do what i thought it would.

Copy of email included.

Christina Owens

630-836-

Please credit back my card regarding this purchase.

Please Email me or call regarding: that you received@ this notification, and when/how credit will be done.

Thank you Christina Owens

    This topic has been closed for replies.

    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    September 8, 2014

    Hi Christina,

    I do see that you placed an order for an Acrobat Pro subscription on September 5. I'm unable to cancel it myself, but a Customer Care Agent should be able to take care of that quickly for you. Here is the contact information: Contact Customer Care. Click the blue Still Need Help? Contact Us. button at the bottom to find both phone and chat options.

    Best,

    Sara

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