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Smoores27
Participant
August 11, 2014
Question

Refund of Auto Renew

  • August 11, 2014
  • 1 reply
  • 444 views

I purchased this product over a year ago and very rarely used it maybe 5 times total. I did not want to auto renew nor did I know it would. I would like a refund please

This topic has been closed for replies.

1 reply

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Community Manager
Sara_ForsbergCommunity Manager
Community Manager
August 11, 2014

Hi smoores27,

I just checked your account, and it looks as though your subscription has already been canceled. If there's anything else we can do for you, please let us know.


Best,
Sara

S
Smoores27Author
Participant
August 11, 2014

It was cancelled but I need a refund also

S
Community Manager
Sara_ForsbergCommunity Manager
Community Manager
August 11, 2014

Hi,

I understand. I'm not able to process a refund for you. Please contact Adobe Customer Care, so that an agent can process a refund if you're eligible. Here is the contact information: Contact Customer Care

Best,

Sara

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