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jamesm95489394
jamesm95489394
Participant
July 7, 2015
Answered

Refund on my subscription

  • July 7, 2015
  • 2 replies
  • 568 views

Hello,

I have cancelled my subscription many months ago.

Today, 7-6-2015 I was told by my bank that your company has been billing me for months and collecting $14.95 or so.

This is incorrect and fraud! I want thew refund for so many months refunded immediately!!!

    This topic has been closed for replies.
    Correct answer Sara_Forsberg

    Hi jamesm,

    If you're unable to get what you need from the document that pwilliner suggested, you may also Contact Customer Care so that an agent can help you with that request.


    Best,

    Sara

    2 replies

    S
    Community Manager
    Sara_ForsbergCommunity ManagerCorrect answer
    Community Manager
    July 7, 2015

    Hi jamesm,

    If you're unable to get what you need from the document that pwilliner suggested, you may also Contact Customer Care so that an agent can help you with that request.


    Best,

    Sara

    pwillener
    pwillener
    Legend
    July 7, 2015

    Assuming that you have a Document Cloud PDF services subscription: https://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-services.html

    [topic moved to Document Cloud PDF Services forum]

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