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Anonymous
Mar 18, 2015 3:29 PM UTC
Answered

Remove password in pdf

I just downloaded Adobe and 'Forms Central' for the purpose of removing an existing password in a pdf file. The prg won't import it because it is password protected. What should I do differenly?

Thanks in adance for replies!

DEB

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    Sara_ForsbergCorrect answer
    Inspiring
    Mar 18, 2015 5:53 PM UTC

    Hi DEB,

    Are you opening the PDF in Acrobat? Then, you may be able to remove the security. On that Security tab in the document properties, are you able to change the security settings? The person who created the file may have applied both a document open password, and a document permissions password (which prevents actions being taken on the PDF). If you have the passwords you need, and you have Acrobat, you should be able to turn off the security and save the file.


    Best,

    Sara

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    5 replies

    Sara_Forsberg
    Inspiring
    Mar 18, 2015 5:31 PM UTC

    Hi DEB,

    The only way to remove a password from a PDF, is to first supply the password that has been assigned to the document. If you received the PDF from somebody else, please see if they can provide that password for you. If it's a file that you created, and you've forgotten the password (I've been guilty of that!), then there isn't much we can do to help.

    Best,

    Sara

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    Anonymous
    Mar 18, 2015 5:42 PM UTC

    Hi Sara,

    Thank you for your reply. The PDF is from someone else and I can open it with the password provided. When I go to 'security' on the PDF it doe not allow me to save the PDF WITHOUT password. What should I do differently?

    DEB

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    Sara_ForsbergCorrect answer
    Inspiring
    Mar 18, 2015 5:53 PM UTC

    Hi DEB,

    Are you opening the PDF in Acrobat? Then, you may be able to remove the security. On that Security tab in the document properties, are you able to change the security settings? The person who created the file may have applied both a document open password, and a document permissions password (which prevents actions being taken on the PDF). If you have the passwords you need, and you have Acrobat, you should be able to turn off the security and save the file.


    Best,

    Sara

    Translate
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