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ingon21973358
ingon21973358
Participant
October 3, 2016
Question

Renewing membership for Adobe Export PDF App - Link doesn't work

  • October 3, 2016
  • 3 replies
  • 613 views

Dear experts,

I had Adobe PDF Export membership, which was cancelled.

Now I try to re-activate it, but when clicking on the link to re-activate, nothing happens.

Any idea?

Thanks and regards!

Ingo

    This topic has been closed for replies.

    3 replies

    ا
    ابوالخطاب الميسري
    Participant
    October 12, 2016

    really@yahoo.com

    ا
    ابوالخطاب الميسري
    Participant
    October 11, 2016

    send me imail re....@

    S
    Community Manager
    sb116Community Manager
    Community Manager
    October 5, 2016

    Hi ingon21973358

    I just checked your memberhsip details and seems its cancelled as it was due for renewal on September 16 and did not get renewed.

    So i would suggest you to please place a new order for the same online on adobe.com

    Let me know if you need help with that.

    Regards,

    Supriya

    ingon21973358
    ingon21973358Author
    Participant
    October 5, 2016

    Hi!

    Thanks a lot for your answer.

    Unfortunately when I try to purchase the product again on adobe.com<http://adobe.com>, it says that I have already a membership for this product.

    So I can’t even place a new order.

    What to do now….

    Appreciate your help.

    Regards!

    Ingo

    Am 05.10.2016 um 19:09 schrieb SUPRIYA BHAT <forums_noreply@adobe.com<mailto:forums_noreply@adobe.com>>:

    You have been mentioned

    by SUPRIYA BHAT<https://forums.adobe.com/people/sb116?et=notification.mention> in Re: Renewing membership for Adobe Export PDF App - Link doesn't work in Adobe Community - View SUPRIYA BHAT's reference to you<https://forums.adobe.com/message/9049030?et=notification.mention#9049030>

    S
    Community Manager
    sb116Community Manager
    Community Manager
    October 5, 2016

    Hi ingon21973358

    I just got your membership active from our end and it should be working for you now.

    Please log out of your account and login again and let me know if it works.

    Also please check your private message as I have shared a few details of your account.

    Regards,

    Supriya

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