Skip to main content
Participant
October 16, 2013
Question

reset password

  • October 16, 2013
  • 1 reply
  • 774 views

Hello,

When we tried to log into www.createpdf.com and the password has expired.  A message says that an e-mail has been sent to our inbox and we need to reset the password.  We have received the message, but, it is all in Chinese, or encrypted.  I cannot understand any of it.  There is a link that I click on and it let me reset the password.  I have now successfully logged on to www.createpdf.com.  I am, however, still feeling uneasy. Is this normal for Adobe to send such a strange e-mail?

This topic has been closed for replies.

1 reply

Adobe Employee
October 16, 2013

Hi,

Thank you for your feedback.

I am not sure why it happened and I will report to our management about your experience with our email notice.

Thank you again.

Hisami