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garethm91052448
garethm91052448
Participant
November 1, 2017
Question

Resubscribe Adobe ExportPDF service.

  • November 1, 2017
  • 1 reply
  • 243 views

Has converted document when i paid for it, I have checked for updates, re-installed the program etc. need to convert documents , please help

This topic has been closed for replies.

1 reply

AnandSri
Community Manager
AnandSriCommunity Manager
Community Manager
November 2, 2017

Hello Garethm,

We apologize for the inconvinience caused, as per the description above, you are not able to use the Adobe ExportpDF service as it's asking to resubscribe, Is that correct?

The record  shows that you have an active subscription to Adobe ExportPDF service on your current Adobe ID which you have used to login on Adobe Forums.

Please refer and try the troubleshooting steps from the following KB doc Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).  Link: https://forums.adobe.com/docs/DOC-8841

Hope this helps, and let us know how it goes.

Regards,

Anand Sri.

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