Skip to main content
bfrancislarson
Participant
August 30, 2017
Question

Retrieval of Former Cloud Documents

  • August 30, 2017
  • 0 replies
  • 351 views

When I was a student in my masters in 2013-2014 I used to sign in to Adobe through an ID on my Adobe Reader and once I had signed in I uploaded documents to a cloud.  I recently came back to my student account as I'm in a PhD and when I went to sign in the same way it brought me to a new login and to a different site that no longer has those documents and only has things I have recently put in there. 

I'm a little out of touch with the developments here and was wondering if this is the same application (the "assets" thing seems new to me), and if there is a way I could retrieve the documents I had had back when it was just an Adobe ID login through Acrobat. 

P.S. I have checked both the "document cloud" and "creative cloud" in both the personal and enterprise accounts that are linked to the only email account I've ever used with Adobe. 

This topic has been closed for replies.