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davidl55121398
Participant
November 26, 2015
Answered

Saving file problem on Document Cloud with a PDF

  • November 26, 2015
  • 1 reply
  • 459 views

Hello,

I frequently use your document cloud pdf service.

One of my file is now corrupted after having saved it on the cloud.

It's now impossible to open it.

I highlighted and commented quite a lot on that document.

Can I recover an old version of my file on the cloud ?

The problem occured on an Androïd version of Acrobat Reader.

Thx for help.

Best regards

David Leroy

This topic has been closed for replies.
Correct answer abhissha

Hi davidl55121398,

Cloud always stores the updated file only, we can't set versions on Cloud storage.

Thanks,

Abhishek

1 reply

abhissha
abhisshaCorrect answer
Participating Frequently
November 26, 2015

Hi davidl55121398,

Cloud always stores the updated file only, we can't set versions on Cloud storage.

Thanks,

Abhishek