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Adobe Employee
July 18, 2020
Question

Scanning directly to Document Cloud from Document Scanner

  • July 18, 2020
  • 1 reply
  • 478 views

I'm about to buy a document scanner to convert a number of files with printed documents into PDF. The amount of files / documents to convert clearly makes it not feasible to use Acrobat with a scanner to scan page-by-page (as described in https://helpx.adobe.com/acrobat/using/scan-documents-pdf.html). I'm talking about devices like the Brother ADS-2800W, which scans 40 pages per minute full-duplex. 

 

When I checked the capabilities of this and other devices, I noted they all support storing documents in various cloud storages (Dropbox, Onedrive, you name it) - but no devices support uploading scans to Document Cloud! Why is that?

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1 reply

Bernd Alheit
Community Expert
Community Expert
July 19, 2020

The scanner software doesn't support this.

JoWoMaxAuthor
Adobe Employee
August 4, 2020

Bernd, this is pretty obviously what I am "complaining" about.

This is actually a feature request to motivate Adobe to collaborate with major scanner producers like Brother (which produce excellent devices) to add such support. I haven't seen such support advertised for other brands, neither.

I will contact the Document Cloud management internally and eventually report back.