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J
jbsprenkle
Participant
December 4, 2014
Question

Send for shared review not working

  • December 4, 2014
  • 1 reply
  • 341 views

When we choose 'send for shared review' it fails to launch anything ... retry button doesn't solve it.  Any ideas?

    This topic has been closed for replies.

    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    December 8, 2014

    Hi jbsprenkle,

    Are you still having trouble sending a file for review in Acrobat? Is the problem specific to one file, or does it happen regardless of the PDF file that you're working with? Are you on Mac OS or Windows, and what version of Acrobat are you using?

    If the problem occurs regardless of the file you're using, you may want to repair the Acrobat installation.


    Best,

    Sara

    J
    jbsprenkleAuthor
    Participant
    December 9, 2014

    I’ve downloaded again the new Adobe XI trial.  Having trouble with all

    docs, as is my office mate.  Can you make a suggestion for resolving.

    Jason

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