Send & Track error

Hi Nickg,

As screenshot shared, do you get this error online or using desktop application Adobe Reader DC?

There isn't seems to be any problem with the document cloud services page, as it might be an intermittent issue with the website.

You may check the following-

1- If you are working on desktop application Adobe Reader DC, check at the upper right corner whether you see your name there or not?

2- Check online via https://cloud.acrobat.com/send  using a different web browser and see if that works.

3- If you have installed any internet security software(antivirus) then you may turn that off for a while and check.

[Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install or activate other software, you should re-enable it as soon as you're done.]

Regards,

Akanchha