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jeffreyf34586531
Participant
Oct 2, 2017 7:55 PM UTC
Question

Send & Track - Personalized Invite not being delivered

I have tried multiple email addresses (yes, they are correct), and the Send & Track - Personalized Invite never comes through.  This is for invites being sent today, so is Adobe having email server issues, or some other tech problems?  Thanks.

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6 replies

jeffreyf34586531Author
Participant
Oct 3, 2017 5:06 PM UTC

As of 10/3/2017 at 1:00pm EDT, it worked.  A bit inconvenient, given it is quarter-end and I am trying to send out documents.

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SuffolkTV8
Participant
Oct 3, 2017 5:09 PM UTC

I tried it again at 1:09 p.m. EST, it worked that time.

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AVant
Participating Frequently
Oct 2, 2017 7:57 PM UTC

I have the same problem. Adobe server issue?

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AVant
Participating Frequently
Oct 2, 2017 10:14 PM UTC

#AnandaSri Adobe tech support can you please respond to this - this problem is now reported by three different users (I am refering to myself B Prior Foundation, jeffreyf34586531and SuffolkTV8)  - as an IT support professional I can strongly suggest that there is an issue at the adobe end which needs to be fixed immediately. Thank You.

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SuffolkTV8
Participant
Oct 3, 2017 11:44 AM UTC

I have tried to forward a response today (10/3/17) which shows as sent in the Adobe Send & Track menu. The new message shows as sent but still nothing coming through via email with notification.

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